What ingredients do you use in your products:
We use high quality natural and organic ingredients sourced from suppliers here in Australia, to ensure your beard gets the best care possible.
Beard oils:
Sweet almond oil, organic jojoba oil, Organic pumpkin seed oil, Organic argan oil, Calendula infused jojoba oil, Aloe vera infused sunflower oil, pomegranate co2 extract oil, vitamin E & fragrance oil.
Beard Balm:
sweet almond oil, organic jojoba oil, stearic acid, organic mango butter, organic babassu oil, cetyl alcohol, pure Australian beeswax, vitamin E, & fragrance oil.
Timeless Face oil:
Organic jojoba oil, Organic rosehip oil, Organic camellia oil, passionfruit oil, Bakuchiol, & vitamin E.
Fuk Ugly beard wash bar:
Sodium cocoyl isethionate, Organic cocoa butter, Organic apricot seed oil, Cetyl alcohol, Cocamidopropyl betaine, Sandalwood powder, Glycerin, Pure Australian beeswax, fragrance oil, vitamin E.
what is stearic acid? Is a type of saturated fatty acid found in plant & animal fats. It's a very versitile ingredient that helps to bind and stabilise ingredients together.
what is cetyl alcohol? Is a fatty alcohol derived from plants & animals. It helps to moisturise skin & hair, also giving the product a creamy texture.
what is cocamidopropyl betaine? Is a mild surfactant derived from coconut oil, it provides excellent foaming and conditioning properties.
what is Sodium Cocoyl Isethionate? Is a mild surfactant derived from coconut fatty acid, it has foaming cleansing properties and a conditioned after feel.
what is pomegranate co2? Is a concentrated form of pomegranate oil, obtained through a carbon dioxide extraction method. The c02 extraction method is favoured for its ability to produce high quality, pure botanical extracts with minimal environmental impact. The pomegranate c02 extract contains moisturising & anti inflammatory properties, antioxidant protection that may help to minimise damage from environmental stressors, & bioactive compounds that may stimulate hair follicle activity, therefore promoting a thicker and fuller beard overtime.
How should I apply beard oil/balm?
For starters its for your beard and skin, not for you to eat.....
For oil, use the dropper to drop the oil into your palm, rub your hands together, and then massage the oil into your beard, working your way through the beard to the skin.
For the balm, scoop out a small amount, rub between your palms and distribute evenly throughout your beard.
The amount you need will depend on how big your beard is, which Im sure us men can work that out for ourselves.
Whats the difference between beard oil and beard balm?
Beard oil is a lightweight moisturiser that hydrates and softens your beard, while beard balm is thicker, providing moisture and a light hold to tame unruly hairs.
How often should I use beard oil and balm?
Its best to use beard oil daily after washing/showering. Beard balm can be used daily or as needed to shape your beard.
Can I use your products if I have sensitive skin?
Yes, our products are made with gentle natural ingredients suitable for sensitive skin. We follow the IFRA standards with our fragrance oils to ensure our products are safe for use with all skin types. (See under dermal limits/allergens).
However it is advised that you perform a patch test before using any new product for the first time.
How do I use the Fuk Ugly shampoo bar?
Wet your beard and the shampoo bar. Rub the bar between your hands or directly onto your beard to create a lather. Massage the lather into your beard, the rinse thoroughly.
How long will a 30ml bottle of beard oil last?
Depending on the length and thickness of your beard and how often you use the oil, a 30ml bottle will typically last around 1-2 months.
Do you offer subscription services?
We dont offer this as yet, but it is something we are looking into.
Can your products help with beard growth?
Our beard oils and balms are designed to promote and support healthy beard growth by nourishing the hair and the skin, reducing itchiness and preventing dryness and breakage.
Do you offer international shipping?
No, we only ship within Australia with Australia Post.
Can I pick up my order?
Yes.! we offer local pick up for your convienience (if you live in Adelaide) During checkout, select the "pick up" option, under shipping methods. Once your order is ready, you will recieve an email with instructions and pick up location details. Please bring your order confirmation with you. We generally organise a pick up day and time once a week from a beachside traphouse.
What is your return policy?
We have a satisfaction guarantee. If your not happy with your product, reach out and we will assist you with any issues/concerns.
Can I buy your products in stores?
Currently, our products are avaliable exclusively through our online store only.
How do I choose the right scent for my beard oil/balm?
Our scent profile page provides a detailed description of the scents.
How do I store my products?
Beard oil, beard balm, face oil, and wash bars should be stored in a cool, dark place, away from direct sunlight and extreme temperatures.
Avoid introducing wet/dirty fingers into our products, as these products are unpreserved and natural, we need to ensure that we do not introduce anything that will diminish product stability and shelf life.
The shampoo bar must be stored away from wet/moist areas to ensure the bar dries out before next use and to ensure the bar doesnt dissolve completely due to being left in water/moisture.
As this product is also unpreserved, drying out the shampoo bar after use ensures that we dont introduce any unwanted nasties.
What is the shelf life of your products?
We recommend using the beard oil/balm and face oil within 6 months.
The shampoo bar we recommend using within 1-2 months for optimal quality.
Customer Support:
Contact
What sets Beards Hide Ugly Co. apart from other beard care brands?
Our commitment to quality, natural ingredients, and handcrafted, small batch manufacturing processes, ensures that every product we offer is tailored to meet the needs of hardworking men with beards. We take pride in our brand and our products and aim to provide the best beard care experience.
Allergens/dermal limits in fragrance oils/essential oils:
1. What are dermal limits in fragrance oils/essential oils?
dermal limits refer to the maximum allowable concentration of certain substances in fragrance oils and essential oils when applied to the skin. These limits are set to ensure safe use of these oils and prevent skin irritation and sensitisation.
2. What are the allergens?
Allergens are substances that can cause allergic reactions in sensitive individuals. Common allergens include certain essential oil/fragrance oil components known to trigger allergic responses.
3. Why are dermal limits important?
Dermal limits are crucial for protecting consumers from adverse skin reactions, such as irritation, redness, or allergic dermatitis. By adhering to these limits, we can ensure our products are safe for use.
4. What is the IFRA?
The International Fragrance Association, is a global authority on the safe use of essential oils and fragrance oils. They provide the guidelines and restrictions on the use of essential oils and fragrance oils to ensure customer safety.
5. How do you determine the dermal limits?
Dermal limits are determined based on scientific research and safety assessments conducted by the IFRA.
6. Do you follow the IFRA standards and guidelines?
Yes, we strictly follow the IFRA standards and guidelines to ensure the safety and quality of our products.
7. How do the IFRA guidelines impact your formulations?
The IFRA impacts our formulations by setting the maximum usage levels for specific essential oils and fragrance oils. This ensures that our products are safe for use in various applications.
8. How do I know if an essential oil or fragrance oil contains allergens?
We provide these details on our website with a list of fragrance oils or essential oils we use, with their potential allergens.
9. What should I do if I experience a skin reaction to a essential oil or fragrance oil?
Firstly, we recommend that you perform a patch test before using a new product for the first time.
If you do experience a skin reaction, discontinue use immediately and consult a healthcare professional.
10. Where can I find out more information about IFRA standards?
For more information about the IFRA standards and guidelines, you can visit the official IFRA website at www.ifrafragrance.org